Shipping policy
Shipping Policy
At PosterProd, we aim to get your order to you as quickly and safely as possible.
Processing Time
Orders are processed within 3–5 business days before they ship. You will receive a confirmation email with tracking information once your order has been dispatched.
Shipping Destinations
We ship within the UK and internationally.
Shipping Costs & Delivery Times
Shipping costs and estimated delivery times vary depending on your location and the shipping method selected at checkout. The exact cost and estimated delivery window for your order will be shown at checkout before you complete your purchase.
Order Tracking
Once your order ships, you'll receive a tracking number by email so you can follow its progress.
Lost or Delayed Packages
If your order hasn't arrived within the estimated delivery window, please contact us at posterprodhelp@gmail.com with your order number and we'll look into it for you.
Customs & Import Duties (International Orders)
For orders shipped outside the UK, you may be responsible for customs fees, import duties, or taxes charged by your country. These charges are outside our control and are the responsibility of the customer.
Incorrect Address
Please double-check your shipping address at checkout. We're not responsible for orders delayed or lost due to an incorrect address provided by the customer.
Contact Us
If you have any questions about shipping, please contact us at posterprodhelp@gmail.com